Privacy Policy


Effective Date: July 2025

At Gluten Free Crew, your privacy matters. This policy explains how we collect, use, and protect your personal information, in compliance with the General Data Protection Regulation (GDPR).

1. Who We Are

Gluten Free Crew is the data controller for the purposes of GDPR.

2. What We Collect


We may collect:

  • Your name and email address

  • Payment information (handled securely by our payment provider)

  • Your course activity (e.g. course progress or login dates)

  • Website usage data via cookies and analytics tools

3. Why We Collect It – Legal Basis

We process your data under these legal bases:

  • Contract – to deliver your course or respond to customer service requests

  • Consent – for marketing emails (you can unsubscribe anytime)

  • Legitimate Interests – for website performance and analytics

4. How We Use Your Information

To:

  • Provide course access and support

  • Send email updates or gluten free tips (with your consent)

  • Improve our site through basic analytics

We never sell or rent your data to third parties.

5. Data Transfers Outside the UK/EU

Some of our service providers (e.g. payment processors, course platforms, email tools) may process your data outside the UK or EU.

6. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated data

  • Request deletion of your data

  • Withdraw consent at any time (e.g. unsubscribe from emails)

  • Lodge a complaint with your local data protection authority

To exercise these rights, email us at hello@glutenfreecrew.com

7. Cookies and Analytics

We use basic cookies to understand how visitors use our site and to enhance your experience. You can disable cookies in your browser settings.

8. Payment Security

All payments are processed through secure third-party platforms. We do not store credit card details ourselves.

9. Data Retention

We keep your information only as long as needed for course delivery, legal compliance, or customer service purposes - unless you have subscribed to our newsletter.

10. Updates to This Policy

This policy may be updated occasionally. The latest version will always be available on this page.

Questions or Concerns?
Contact me at hello@glutenfreecrew.com

Queenstown, New Zealand

hello@glutenfreecrew.com